FAQ – Motel X – Adults Only

Frequently Asked Questions

Welcome to the FAQ section! Here you’ll find answers to the most common questions about Motel X, our services, and your stay.

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General Questions

Q: What is Motel X?
A: Motel X is Christchurch’s premier adults-only retreat, offering luxury accommodations, personalized services, and exclusive spaces for relaxation, entertainment, and connection.

Q: Where are you located?
A: Motel X is located in the vibrant and dynamic suburb of Addington, Christchurch, within close proximity to major amenities such as the Addington Raceway and the Wolfbrook Arena. The area offers easy access to public transport, major roads, and is just a short distance from the city’s central business district, providing a perfect blend of convenience and privacy.

Q: Are walk-ins allowed, or is booking required?
A: Walk-ins are permitted for select services during certain hours, but bookings are highly recommended to secure your preferred time and experience.

Rooms & Accommodations

Q: What types of rooms are available?
A: We offer luxurious Studio Units, Accessible Units, and themed Private Group Rooms. Explore our Rooms and Services pages for details.

Q: Are your rooms private?
A: Yes, all our rooms are designed to ensure maximum privacy, comfort, and discretion.

Q: Do you offer long-term stays?
A: We offer temporary accommodation for stays of up to 28 days..

Services

Q: What services are offered at Motel X?
A: Our services include regular and soapy massages, private group rooms, themed rooms, and exclusive bar experiences. Learn more on our Services page.

Q: Do you accommodate couples?
A: Absolutely! Couples are welcome to enjoy our rooms and services tailored to their preferences.

Q: Are all services available to new members?
A: Certain premium services may be reserved for higher membership levels. Check our Membership page for details.

Membership

Q: How does the membership program work?
A: Our membership program offers exclusive benefits based on engagement and experience. Visit the Membership page to learn more.

Q: How do I upgrade my membership level?
A: Membership levels are upgraded based on milestones like the number of visits or services used. No monetary payment is required for upgrades.

Booking & Payments

Q: How do I book a room or service?
A: Bookings can be made through our website or app. Visit the Booking Support page for a step-by-step guide.

Q: What payment methods do you accept?
A: We accept credit/debit cards and secure app-based payments. Cash payments may be available for certain services.

Q: Can I cancel or modify my booking?
A: Yes, cancellations or modifications can be made within the terms outlined during booking. Contact us for assistance.

Safety & Policies

Q: Is Motel X safe and discreet?
A: Yes, your privacy and safety are our top priorities. We’ve implemented advanced security measures and discreet processes to ensure a secure and comfortable experience.

Q: Do you have age restrictions?
A: Yes, all guests must be 18 years or older to enter and use our facilities.

Q: Do you have a maximum age restriction?
A: Definitely not! At Motel X, we believe in welcoming all guests who can enjoy our services. As long as you’re able to come and visit us, we’ll ensure your stay is comfortable, relaxing, and tailored to your needs. Age is just a number when it comes to enjoying a luxurious experience!

Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the service or room booked. Refer to your booking confirmation or contact us for details.